Terms of Service

Last updated: May 6, 2026

1. Acceptance of Terms

By creating an account and using Agency OS ("the Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

The Service is operated by Johannes Brauner, Hein-Hoyer-Str. 23, 20359 Hamburg, Germany.

2. Description of Service

Agency OS is a SaaS platform for creative freelancers providing tools for job management, quoting, invoicing, crew coordination, and production budgeting.

3. Account Registration

You must provide accurate and complete information when creating your account. You are responsible for maintaining the security of your credentials. You may not share your account with third parties.

4. Subscriptions and Payments

Agency OS is a paid service billed monthly via Stripe. All prices include applicable VAT where required by law.

  • Founder Plan: €9/month (limited to 250 slots)
  • Base Plan: €14.90/month
  • Pro Plan: €29.90/month

Subscriptions renew automatically unless cancelled before the renewal date. No refunds for partial billing periods.

5. Acceptable Use

You agree not to use Agency OS to:

  • Violate any applicable laws or regulations
  • Upload or transmit malicious code or content
  • Attempt to gain unauthorised access to our systems
  • Resell or sublicense access to the Service

6. Your Data

You retain full ownership of all data you enter into Agency OS. We do not claim any rights over your content. You grant us a limited licence to store and process your data solely to provide the Service.

See our Privacy Policy for full details.

7. Account Deletion

You can delete your account at any time from your account settings. Upon deletion, all your data is permanently and immediately removed from our systems. This action is irreversible.

8. Service Availability

We aim for high availability but do not guarantee uninterrupted access. Planned maintenance will be communicated via status.agencyos.studio.

9. Limitation of Liability

To the maximum extent permitted by law, Agency OS shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the amount you paid us in the 3 months preceding the claim.

10. Changes to Terms

We will notify you of material changes by email at least 14 days before they take effect. Continued use after that date constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of the Federal Republic of Germany. Disputes are subject to the exclusive jurisdiction of the courts of Hamburg.

12. Contact

support@agencyos.studio